113% Increase in SEM CTR
Marks & Spencer is one of the UK’s leading retailers, selling high quality, great value clothing, beauty, home and food products worldwide. AsiaPac was appointed by ALF Retail Hong Kong Limited, the franchise partner for Marks & Spencer to implement digital-first marketing strategies while ensuring a cohesive brand image among the differences.
In an intense festive season, when competitors are all striving to advertise their Christmas and Chinese New Year products, AsiaPac aimed to make Marks & Spencer stand out by mightily maximizing exposure in one month, so as to increase visibility of the newly launched home delivery app, raise awareness of their promotion offers, drive quality traffic to their website and keep it top of mind when consumers are looking for high-value festive gifts.
In this digital marketing case, our diversified strategies successfully helped Marks & Spencer extend its e-commerce business into Asia markets. The Christmas promotion campaign for hampers was targeting Hong Kong while Marks & Spencer’s Universal App Campaign (UAC) was targeting Hong Kong and Singapore markets as there was a localized home delivery app newly launched in both countries respectively.
UAC Conv. Rate
UAC Conv. Rate
UAC Conv. Rate
UAC Conv. Rate